SoundTaxi FAQs |
| SoundTaxi is a powerful converter that can convert your DRM protected music files to MP3, MPEG, AAC,WAV etc. at high speed. It lets you choose the compression level and it preserves ID3 tags for artist, album, title names etc.
A batch mode and the drag&drop function for folders and files allow to convert and unprotect large music collections with just one-click. |
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1. I can't convert my files.
A: SoundTaxi frees only the music you've purchased. So the requirement is that you must be able to play your original files in Windows Media® Player or in QuickTime® Player on your PC. If you can do this SoundTaxi must convert your files.
2. I can't copy my converted files.
A: Presumably you try to copy your original files. Your converted files are stored in the folder set in “Convert to” group.
3. Can I use the same license code for my home and office PCs?
A: No. SoundTaxi license code won’t work on any other PC after you use it to receive activation code. You need to buy another license code to install SoundTaxi on other PC.
4. My license code doesn’t match.
A: Presumably you enter it in a wrong field. Please make sure you enter the LICENSE CODE in the field named LICENSE CODE and click on “OK”. In case our software cannot retrieve the activation code, click the activation link in the same dialog and get the activation code from our website. Then please enter the ACTIVATION CODE in the field named ACTIVATION CODE. If this doesn’t help, please copy your “System ID” from "License Code" window and send it to SoundTaxi support team .
5. I have video files with DRM, what should I do?
A: In fact, SoundTaxi Pro+VideoRip can remove DRM from video files. |
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